YardPlan

Support

We usually reply within 1–2 business days

Need help with YardPlan? We're a small team and we read everything.

Contact us

Email support@yardplan.app and we'll get back to you as soon as we can — usually within 1–2 business days. Include the email you signed in with and, if it helps, a screenshot.

Common questions

How do I delete my account?

In the app: Profile → Delete Account. This permanently removes your account, photos, and generated plans. You can also email us and we'll do it for you.

How do I manage or cancel a subscription?

Subscriptions are handled by Apple. Open Settings → your name → Subscriptions on your iPhone, or manage them in the App Store. Refunds for App Store purchases are requested through Apple at reportaproblem.apple.com.

A plant recommendation looks wrong for my area

Recommendations are based on your USDA hardiness zone. Local conditions vary — tell us what looked off at support@yardplan.app and we'll dig in.

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